HIPAA

Health Insurance Portability and Accountability Act

23 Aesthetics – Palm Beach Gardens, Florida

Effective Date: February 15, 2026

23 Aesthetics is committed to protecting the privacy and security of your health information. This notice describes how medical information about you may be used and disclosed and how you can access this information.

This notice is provided in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

OUR COMMITMENT TO YOUR PRIVACY

At 23 Aesthetics, we understand that medical and personal information about you is private. We are legally required to maintain the privacy and security of your Protected Health Information (PHI).

We will never sell or share your medical information for marketing purposes.

WHAT IS PROTECTED HEALTH INFORMATION (PHI)?

Protected Health Information includes any information that can identify you and relates to:

• Your health or medical condition
• Treatments or procedures you receive
• Appointment history
• Payment or billing information
• Photos taken for treatment documentation
• Contact details associated with medical services

HOW WE USE AND DISCLOSE YOUR INFORMATION

We may use and share your information for the following purposes:

1. Treatment

We use your health information to provide safe and effective aesthetic medical services.

Examples:
• Reviewing medical history before injections or treatments
• Communicating with providers involved in your care
• Documenting treatment plans and results

2. Payment

We may use your information to process payments and billing.

Examples:
• Processing card payments
• Verifying services performed
• Collecting outstanding balances

3. Healthcare Operations

We may use your information to operate and improve our practice.

Examples:
• Quality assurance and staff training
• Appointment reminders and follow-ups
• Internal audits and compliance

4. Appointment Communication

We may contact you via:
• Phone
• Text message
• Email

For:
• Appointment confirmations
• Appointment reminders
• Post-treatment instructions
• Important service updates

You may opt out of marketing messages at any time.

ONLINE BOOKING & THIRD-PARTY SYSTEMS

23 Aesthetics uses Vagaro, a secure appointment scheduling platform.

When booking online, your contact and appointment information is securely stored within Vagaro’s system to allow us to manage your appointments and communicate with you.

We only work with partners that implement strong data security measures.

WHEN WE MAY SHARE INFORMATION

We may disclose information when required by law, including:

• Public health and safety requirements
• Law enforcement requests
• Medical emergencies
• Government or regulatory audits
• Court orders or legal proceedings

HOW WE PROTECT YOUR INFORMATION

We protect your information by using:

• Secure electronic record systems
• Password-protected software
• Restricted staff access
• HIPAA-compliant communication practices
• Secure payment processing systems

YOUR RIGHTS UNDER HIPAA

You have the right to:

• Request a copy of your medical records
• Request corrections to your records
• Request confidential communications
• Request limits on how your information is used
• Receive a copy of this privacy notice
• File a complaint if you believe your rights were violated

To exercise these rights, contact us using the information below.

QUESTIONS OR PRIVACY CONCERNS

If you have questions about this notice or your privacy rights, please contact:

23 Aesthetics
11000 Prosperity Farms Rd, Suite 302
Palm Beach Gardens, FL 33410
📞 561-762-6692
📧 info@23aesthetics.com

CHANGES TO THIS NOTICE

We reserve the right to update this privacy policy at any time.
The latest version will always be posted on our website.